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Terms and Conditions

Using (visiting or purchasing products) of this site implies the acceptance of these terms and conditions. For best use of the site, it is recommended to carefully read the terms and conditions.

The company CÎTU WEB CONSULTING SRL assumes the right to make changes to these provisions without any other notification.

This site is maintained and managed by CÎTU WEB CONSULTING SRL

The entire content of this site - images, texts, graphics, symbols, WEB graphics, scripts, programs and other data - is the property of CÎTU WEB CONSULTING SRL and its suppliers and is protected by the law for the protection of the rights of author. The use without the consent of CITTU WEB CONSULTING SRL of any of the items listed above is punishable under the laws in force.

CÎTU WEB CONSULTING SRL is not responsible for the content, quality or nature of the sites reached through links on this site (commercial or advertising links). The responsibility for these sites is entirely owned by their owners.

CÎTU WEB CONSULTING SRL takes no responsibility and can not be held guilty of any damage arising from the use in any way of the products purchased through this site.

This website and related materials are provided "as is" and "as available" without warranty of any kind. CÎTU WEB CONSULTING SRL does not offer any warranty, expressly or implicitly, regarding, but not limited to, the functioning of this site, the information, the content, the materials or the products on the site, as well as their suitability for a certain purpose. Visitors expressly agree that using this site and buying products is at your own risk. CÎTU WEB CONSULTING SRL does not warrant that this site, its servers or the mail sent from are free of viruses or other harmful components.

In the event that the product price or some features of the product have been mistakenly entered into our databases, or misplaced and the delivery has not yet been made, our company grants the right to cancel the delivery of the product and to notify the customer in the most shortly about the error.

Products not complying with site presentation

They can be changed on request under the terms of the law449 / 2003, republished 2008 and GO 130/2000. Perishable products (cut flowers, plants) can be changed or reconditioned free of charge only if a well-grounded communication has been made and transmitted by the means of communication present on the site (fax, mail) within 24 hours of delivery. operates in accordance with all legal provisions in Romania.

Any attempted unauthorized access to and any attempted fraud will be reported to the competent authorities. Any conflict between CÎTU WEB CONSULTING SRL and clients is attempted to be solved amicably by agreement between the parties. If this is not possible, the Romanian legal provisions in this field will apply and the resolution of the conflicts is the responsibility of the Romanian courts.

Canceling or changing the order by the customer

You can change the order placed at least 24 hours before the day of delivery. Your order will be canceled by phone at 0759 01 31 05.

If an order has already been submitted to production then it can no longer be canceled!

We always try to accommodate any last-minute requirement, but we can only guarantee the changes 24 hours prior to delivery.

Once the order was put into production, changes are no longer possible.

For orders exceeding 1,000 ron we reserve the right to request an advance of 50-60% of the order value.

Please also note that during periods of intense orders (Christmas, March 1-8, St. Valentine, etc.) we do not guarantee the possibility to cancel orders in less than 24 hours until the date of delivery.


Solve payment issues

The decision to buy flowers online at is safe given that the transactions on our page are provided by However, there may sometimes be errors in the banking transaction that delay our acceptance of the order. In the case of a bank or payment message please contact us at 0759 01 31 05.

Payments made outside the hours of the program and any problems that may arise may delay the order and, although we regret any delay, we do not have control of these situations and we will not reimburse the payment.


Floral arrangements and availability according to the season

If there is no stock or the quality of the flowers received from our suppliers is not at the standards we require, we reserve the right to